The business of accounts receivable management is dynamic and rigorously demanding. To achieve its Vision of being the most effective debt collection service provider in the United States, VCA’s constantly innovating methodologies, improving processes and upgrading technology.

All services are predicated on a commitment to maximizing the yield (“Netback”) on each client portfolio. We achieve optimal results by having dedicated collection client services and customer service staff, consistently motivated and constantly advancing their skills with VCA training and development programs. Our objective is to continuously improve our efficiency, accuracy, and quality of customer care.

Best practices information management, legal strategies and expense control ensure our clients maximize their ROI on all risk management disciplines. Our staff is highly incentivized to perform while concurrently maintaining the highest level of ethical conduct, representing VCA corporate values. Most importantly, we have a company culture that makes VCA the easiest company in the industry to do business with.